Cookie Management Policy
Last updated: April 2, 2026
1. Publisher identification
The website available at https://www.creavl.com (hereinafter the "Site") is published by CREAVL, a simplified joint-stock company with a single shareholder (SASU), with share capital of EUR 1,000.00, registered with the Paris Trade and Companies Register under number 993 849 058, with registered office at 3 rue Étienne Marcel, 75001 Paris (hereinafter "CREAVL").
2. Purpose of this policy
This Cookie Management Policy aims to inform you clearly and transparently about:
- the cookies placed on your device while browsing the Site;
- their purposes and retention periods;
- the means available to you to accept, refuse, or configure them.
This Policy is accessible at any time from the footer of the Site.
To learn more about the processing of your personal data, please consult our Privacy Policy.
3. What is a cookie?
A cookie is a small text file stored on your device (computer, smartphone, or tablet) when you visit a website.
Cookies make it possible in particular to:
- recognize your browser;
- maintain your user session;
- remember certain preferences;
- improve site performance and security.
Cookies make it possible to identify a device, not directly a person.
For more information: https://www.cnil.fr/cookies.
4. Cookies used on the Site
The Site uses first-party cookies and other trackers. The register below is generated from CREAVL's active configuration.
4.1 Strictly necessary cookies and trackers
These trackers are essential to the operation of the Site and remain active at all times.
| Name / tracker | Type | Provider | Purpose | Duration | Consent required |
|---|---|---|---|---|---|
| creavl_cookie_consent | Cookie | CREAVL | Stores your consent choice so we do not ask you again on every page. | 6 months | No |
| sb-<project-ref>-auth-token(.0, .1, ...) | Cookie | Supabase | Keeps the authenticated session active and secures access to your account. Depending on its size, this cookie may be split into multiple numbered cookies. | Session / according to Supabase policy | No |
| sb-<project-ref>-auth-token-code-verifier | Cookie | Supabase | Temporarily stores the PKCE verifier required to complete certain secure sign-in or confirmation flows. | For the duration of the authentication flow | No |
| sb:token | Cookie | Supabase | Provides compatibility for certain legacy authentication flows. | Session / according to Supabase policy | No |
| qonto_oauth_state | Cookie | Qonto | Secures the OAuth round trip between CREAVL and Qonto when connecting the admin finance area. | Up to 10 minutes | No |
| qonto_refresh_token | Cookie | Qonto | Encrypted token used to preserve Qonto connection continuity on finance API routes used by the administration. | 7 days | No |
| guide_favorites_v1 | Local storage | CREAVL | Stores favorite guides locally so the same selection can be restored more quickly. | Until deleted by the user or browser storage is cleared | No |
| creavl_traveler_email | Local storage | CREAVL | Keeps the traveler email field prefilled across page reloads during sign-up. | Until sign-up is completed or browser storage is cleared | No |
| creavl_creator_form | Local storage | CREAVL | Stores the creator onboarding form draft locally to avoid losing information if the flow is interrupted. | Until the form is completed or browser storage is cleared | No |
| creavl_host_form | Local storage | CREAVL | Stores the host onboarding form draft locally to avoid losing information if the flow is interrupted. | Until the form is completed or browser storage is cleared | No |
| creavl_pending_profile_v1 | Local storage | CREAVL | Temporarily keeps part of the onboarding data before final validation or email confirmation. | Up to 24 hours | No |
| creavl:guide-page-cache:v5:* | Session storage | CREAVL | Caches some guide display data during the session (climate, access, supporting information) to speed up navigation. | Browser session with an internal TTL from 1 minute to 12 hours | No |
4.2 Analytics cookies and trackers
These trackers are enabled only after your consent and allow CREAVL to measure how the platform is used.
| Name / tracker | Type | Provider | Purpose | Duration | Consent required |
|---|---|---|---|---|---|
| creavl_funnel_session_id | Session storage | CREAVL | Links checkout journey events from the same visit to measure funnel steps. | Browser session | Yes |
| creavl:analytics:pending-events | Session storage | Google Tag Manager | Briefly queues certain analytics events until GTM has finished loading. | Up to 30 minutes | Yes |
| creavl:analytics:pending-auth | Session storage | Google Tag Manager | Temporarily stores pending login information so it can be sent once the authenticated session is available. | Up to 30 minutes | Yes |
| creavl:analytics:purchase:<transaction-id> | Local storage | Google Tag Manager | Temporarily stores confirmed purchase context so the analytics event can be sent on the success page. | Up to 24 hours | Yes |
| creavl_guide_view_session_id | Session storage | CREAVL | Deduplicates guide views during the same browsing session. | Browser session | Yes |
4.3 Marketing cookies and trackers
These trackers are enabled only after your consent in order to measure TikTok campaigns and support certain promotional uses.
| Name / tracker | Type | Provider | Purpose | Duration | Consent required |
|---|---|---|---|---|---|
| _ttp | Cookie | TikTok | Measures TikTok campaign performance and helps personalize the advertising experience on TikTok. | 13 months from its last use | Yes |
| ttcsid_<pixel-code> | Cookie | TikTok | Identifies the session associated with the TikTok Pixel to connect site visits with campaign performance. | 13 months from its last use | Yes |
| ttclid | Cookie | TikTok | Stores the TikTok click identifier so certain conversions can be attributed to an ad campaign. | 13 months from its last use | Yes |
5. Managing your cookie preferences
5.1 Via the cookie preferences modal
During your first visit to the Site, a cookie preferences modal allows you to:
- accept all cookies;
- reject non-essential cookies;
- customize your preferences.
This consent modal is managed by a consent management tool developed by CREAVL.
You may withdraw your consent at any time, as easily as you gave it, via the "" link available at the bottom of each page of the Site.
5.2 Via your browser
Most browsers also allow you to block or delete cookies.
You can consult the following help pages:
Blocking certain cookies may impair the functioning of the Site.
6. Retention period
Cookies are kept for a maximum period of 13 months, in accordance with CNIL recommendations.
Your cookie consent choice is kept for a maximum of 6 months, after which your consent will be requested again.
7. Refusing cookies
Refusing non-essential cookies does not prevent access to the Site.
However, some features of the Site may be limited if certain cookies are disabled.
8. Changes to the policy
CREAVL may amend this Policy to reflect:
- regulatory developments;
- technological developments;
- or changes in the services used on the Site.
The applicable version is the one published on the Site.
In the event of a substantial change, you will be informed via the cookie preferences modal or a notification on the Site.
9. Contact
For any question relating to this Policy or to the use of cookies on the Site, you may contact CREAVL:
Email: contact@creavl.com
Address: CREAVL 3 rue Étienne Marcel 75001 Paris - France
You may also lodge a complaint with the CNIL: https://www.cnil.fr.